Rider's Almanac Blog

Posts in Category: Know Your Operator

Know Your Operator: Shamara Baggett

Posted by John Komarek | Dec. 9, 2018

After years of exhaustion working two jobs to make ends meet, Shamara Baggett decided to upgrade her career to achieve a work/life balance as a Metro Transit bus operator. Whether she put on the uniform of a nursing assistant, private care [...]

Know Your Operator

Know Your Operator: Julie Trosen

Posted by John Komarek | Oct. 8, 2018

For twelve years, Julie Trosen drove school buses, but then she upgraded her career at Metro Transit. And, if you ask her, she’s never looking back. She found the pay and the benefits second-to-none. “I plan to be here until I retire,” Trosen [...]

Know Your Operator

Know Your Operator: Kossivi Loko

Posted by John Komarek | Sep. 11, 2018

Kossivi Loko is no stranger to patience, dedication, and community. As an immigrant from the West African nation of Togo, it took a decade’s worth of patience, dedication, and a desire for community to successfully become a citizen of the [...]

Bus Know Your Operator

Know Your Operator: Barbara Mestas

Posted by Marisa Helms | Dec. 7, 2017

When Operator Barbara Mestas walks into the Drivers Room at Heywood Garage, her big laugh and booming voice are a signal to her colleagues that their friend “B,” or “Barb” has arrived. Fellow operators are sure to say "hi." Some will ask Mestas for [...]

Bus Know Your Operator

Know Your Operator: Connie Isler

Posted by Drew Kerr | Aug. 30, 2017

Connie Isler doesn’t need prescription lenses to see clearly. But she does sport a unique set of black frames, adorned with a small red bow – a subtle but intentional way of broadcasting the environment she hopes customers step into while riding her [...]

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