Wednesday, October 19, 2016 3:11:00 PM
Revenue Operations Supervisor Bill Wilken has seen quite a few changes since he began his career cleaning buses more than 40 years ago.
Many of them were of his own making, too.
After transferring to Sales Operations in the early 1980s, Wilken [...]
Thursday, November 19, 2015 11:19:00 AM
A growing numbers of customers are using Go-To Cards and other passes to pay their fares without reaching for their wallets. But for many of Metro Transit’s customers, cash is still king.
Collecting, counting and quickly depositing all the bills [...]
Tuesday, January 7, 2014 9:26:00 AM
This 'Good Question' comes from Candace Seidl, who e-mailed to ask why sales tax do not apply to fares.
Similar to cab fares or parking fees, sales taxes are not charged on transit fares. Generally speaking, such services are not taxed in [...]
Thursday, December 19, 2013 10:04:00 AM
Go-To Cards are the easiest way to pay a fare when boarding a Metro Transit bus or train – as customers are increasingly noticing.
Go-To and Go-To lite cards were used to pay for a record 57 percent of fares in November, and have accounted [...]
Thursday, October 17, 2013 9:15:00 AM
This week’s Good Question comes from Andrew Balfour, who emailed to ask: “Why are transfers allowed? Why not just have payment required for each trip and a lower per-trip cost instead?”
Metro Transit operates nearly 130 routes in 90 metro-area [...]