Snow is back in the forecast...and Metro Transit is ready.
Record-setting winter storms in 1991 and 2010 are the only times in Metro Transit’s modern history where bus service was temporarily suspended due to weather. The all-season METRO Blue Line and Northstar Commuter Rail Line are rarely delayed due to snow and ice.
Getting around in the winter does require some adjustment, though. Here are a few important things to know as the snow begins to fall:
Head out early
Although Metro Transit adds extra buses and drivers to help keep service on schedule and often has access to transit advantages, severe weather can slow travel for everyone on roadways. Check your schedule and consider taking an earlier trip to give yourself some extra time to reach your destination.
During winter, it's especially important to never run alongside moving buses and trains. Brush up on this and other safety tips here.
Cleanup is prioritized to keep buses and trains moving safely and on schedule
When snow falls, bus garages, rail yards and support facilities are cleared first so that buses and trains can begin service on schedule. Park & Ride lots and ramps, Transit Centers and high-traffic customer areas like light-rail stations are cleared next. Ultimately, plans call for clearing all 700 Metro Transit-owned customer-waiting shelters throughout the seven-county metro area as well as a path that allows customers to board and exit buses. If snow has not been cleared from a boarding area, bus drivers will stop where it is safest for customers to board. Instead of standing on snowbanks, wait in a clear area near the posted bus stop sign and board there.
Heat is on, but the right clothes are still key
Busy transit centers, Park & Rides lots and train stations on the Blue Line and Northstar are equipped with heaters to keep customers warm while they wait. Buses and trains are also heated. Still, anyone taking transit should dress warmly and in layers so they can comfortably withstand low and variable temperatures. Snow boots or other winter footwear such as ice grips/cleats are encouraged as train stations, bus boarding areas, and the bus and train floors can become slippery from snow and water. Light-colored or reflective clothing can and clip-on safety flashers can also help operators see and identify customers.
Keep informed with real-time service updates
Although buses and trains are reliable in severe weather, traffic and road conditions do affect operations. To keep customers informed about delays and detours, Metro Transit shares real-time service updates via Facebook (facebook.com/MetroTransitMN) and Twitter (twitter.com/metrotransitmn). Information is updated approximately every 15 minutes. Route-specific detours are posted online at metrotransit.org/snow.
> Good Question: How does Metro Transit prioritize winter storm cleanup
> Metro Transit on Twitter
> Metro Transit on Facebook
> Star Tribune: Transit tips for the cold