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Posts in Category: Rider Information

Bus Minneapolis Rider Information

Buses moving from Hennepin to Nicollet during construction 

Posted by Drew Kerr | Thursday, April 11, 2019 12:14:00 PM

A Route 4 bus on Hennepin Avenue in downtown Minneapolis.

There will be a lot more buses moving up and down Nicollet Mall soon. 

Beginning Monday, April 15, routes that normally serve Hennepin Avenue will be detoured to Nicollet Mall in downtown Minneapolis. The detours will remain in place for up to four years as the city rebuilds Hennepin Avenue between Washington Avenue and 12th Street. 

City plans call for protected bikeways in each direction and eight enhanced station areas with shelters, real-time signs, heat, light and security features, among other improvements. Utility work is scheduled to begin this spring. 

Metro Transit partnered with the city as it developed plans to make the corridor more transit and pedestrian friendly. The new shelter areas will be served by local bus routes and the E Line, a Bus Rapid Transit service that will substantially replace parts of Route 6.

Routes 4, 6, 12, 61 and 141 make nearly 500 trips down Hennepin Avenue each weekday. During the detour, there will be nearly 1,300 trips on Nicollet Mall each weekday.

Passengers board or get off the bus on Hennepin Avenue around 11,000 times each weekday. During the detour, passengers are expected to board or get off the bus along Nicollet Mall around 32,000 times each weekday. 

To speed up boardings, riders are encouraged to use Go-To Cards or to purchase fares in advance using Metro Transit's mobile app. Passengers should also exit out the rear door. 

Schedules will be adjusted in June. Up to five minutes may be added to routes that move from Hennepin Avenue to Nicollet Mall.​

Nicollet Mall was seen as the best detour route because the corridor has new waiting shelters, real time signs and is close to destinations and transfer points.   

The Hennepin Avenue detour is one of several service changes occurring due to construction in downtown Minneapolis. 

In March, routes 5, 9, 19, 22, 39 and 755 moved from 8th Street South to 6th Street South to allow for construction. 

Express routes that serve downtown Minneapolis also continue to be impacted by construction on the Interstate 35W corridor. Ramps between I-35W and 46th Street are scheduled to close this summer. Buses that would normally uses these ramps will get on and off I-35W at Diamond Lake Road. 

Stay informed

Need help planning a trip? Call the Transit Information Center at 612-373-3333

Bus Minneapolis Rider Information

Construction leads to detours in downtown Minneapolis 

Posted by Drew Kerr | Monday, March 04, 2019 1:03:00 PM

Multiple routes will be detoured off a busy downtown Minneapolis street beginning Saturday, March 9, the first of several service changes that will occur this year due to road construction in the city center.

Beginning March 9, southbound trips on routes 5, 9, 19, 22, 39 and 755 will shift from 8th Street South to 6th Street South. During the detour, the routes will also stop serving the 7th Street/Ramp A Transit Center. 

The City of Minneapolis is rebuilding 8th Street between Hennepin and Chicago avenues. Utility work has been underway for months, reducing traffic lanes. This spring, crews will begin a full reconstruction of the corridor. Buses will return to 8th Street when construction is completed. 

As part of the city's reconstruction efforts, the roadway will be repaved, sidewalks will be widened and several Bus Rapid Transit stations will be added. Both the C Line and the D Line will operate on 8th Street.

The 7th Street/Ramp A Transit Center, a future BRT stop, will also be improved this year. When the C Line opens in June, customers will use stops on 6th Street. 

There are currently 350 bus trips on 8th Street South each weekday. 

Moving service to 6th Street South allows customers to remain closer to the city center. Schedules have been adjusted to account for the new routing.

Additional detours will go into effect in downtown Minneapolis later this year.

As early as April, the city plans to begin a nearly three-year reconstruction of Hennepin Avenue between Washington Avenue and 12th Street. Hennepin Avenue routes will shift to Nicollet Mall during construction.  

Pedestrian and transit improvements are also being incorporated into the Hennepin Avenue project.

Several other route and schedule changes will take effect on Saturday, March 9. The changes are being made as part of the regularly scheduled, quarterly service adjustments. The next round of service changes is scheduled to take effect on Saturday, June 8.

Click the map to view the 8th Street bus stops that will close beginning March 9, and where buses will stop on 6th Street.

Map of the 8th Street bus stops that will close beginning March 9, and where buses will stop on 6th Street.

Open stops when busses operate on 6th St. downtown Minneapolis beginning March 9
Route 5 - Southbound Glenwood at 7th St N
6th St at Hennepin
6th St at Nicollet
6th St between 2nd and 3rd Ave
6th St just past 4th
6th St between Park and Chicago
Chicago just past 8th
Route 9 - Eastbound

Glenwood Ave at 10th St
Glenwood at 7th St N
6th St at Hennepin
6th St at Nicollet
6th St between 2nd and 3rd Ave
6th St just past 4th
Portland just past 9th St

Route 19 – Southbound

10th St at Twins Way
Glenwood at 7th St N
6th St at Hennepin
6th St at Nicollet
6th St between 2nd and 3rd Ave
6th St just past 4th
6th St between Park and Chicago

Route 22 – Southbound

10th St at Twins Way
Glenwood at 7th St N
6th St at Hennepin
6th St at Nicollet
6th St between 2nd and 3rd Ave
5th Ave at 5th St
5th Ave at 4th St

Route 39 – Southbound

5th St Garage
6th St at Hennepin
6th St at Nicollet
6th St between 2nd and 3rd Ave
6th St between 4th
Portland Ave just past 9th St

Route 755 – Southbound

10th St at Twins Way
Glenwood at 7th St N
6th St at Hennepin
6th St at Nicollet
6th St between 2nd and 3rd Ave
5th Ave at 5th St

Learn more about service changes that begin March 9

Beginning Saturday, March 9, changes will be made to several routes operated by Metro Transit & Maple Grove Transit. Find an overview of the changes at metrotransit.org

Rider Information

How are trips impacted by Daylight Savings Time? 

Posted by Drew Kerr | Thursday, November 01, 2018 1:46:00 PM

When Daylight Savings Time ends on Sunday morning, many people will enjoy an extra hour of sleep. At Metro Transit, though, setting clocks back an hour presents a unique challenge – and some extra work.

To compensate for the time change, rail trips that are scheduled to occur between 1 a.m. and 2 a.m. on Sunday, Nov. 4, will operate twice – once according to Daylight Savings Time, and again an hour later. Bus trips that depart at 2 a.m. will also operate twice.

When Daylight Savings Time goes back into effect in March and clocks move ahead one hour, some bus and rail trips that depart around 2 a.m. do not operate.

Operators who work during time changes receive special instructions.

Customers who purchase fares between 1 a.m. and 2 a.m. gain an extra hour of transfer time when Daylight Savings Time ends and lose an hour of transfer time when Daylight Savings Time begins. Fares can be used for unlimited rides of the same value for up to 2.5 hours.

The U.S. Department of Transportation manages the country’s time zones and each state’s observance of Daylight Savings Time – a tradition rooted in the rail industry.

Want help planning ahead? Contact the Transit Information Center at 612-373-3333. 

Have a question you'd like us to answer? Send an e-mail to ridersalmanac@metrotransit.org.

Rider Information

Avoid accidents after daylight savings day 

Posted by John Komarek | Monday, October 29, 2018 10:12:00 AM

After we roll back the clock and there’s less daylight, we enter a period when data has shown an increase in pedestrian, bicycle, scooter and motor vehicle collisions. The simple equation looks like this:

Less daylight + end of workday + rush hour + failing to yield to right of way = increased accident incidents.

But, this doesn’t have to happen. Metro Transit works tirelessly to avoid being a part of this equation. And it's working: our accident rate is at its lowest level in nearly two decades.

We’re doing our part to alter this equation, and here’s how we do it:

 > Continuously scan the road and sidewalks ahead for pedestrians and bicyclists.

 > Drive defensively, assume someone might make a bad decision.

 > Make eye contact with crossing pedestrians, bicyclists, and scooters. Use horn when necessary.

 > Stop for crossing pedestrians at every intersection and marked crosswalk, even those without crosswalks or stoplights.

 > Do not block crosswalks while stopped, and don’t pass other vehicles stopped for pedestrians.

 > Stop far enough back so drivers in other lanes can also see a crossing pedestrian.

 > Before making a turn, look in all directions.

 > Look carefully behind your vehicle before backing up.

 > Watch for people in wheelchairs and motorized carts.

 > Take extreme caution near bus stops where pedestrians and bicyclists approach to board.

 > Take extreme caution with left turns

Here’s what you can do: 

 > Commute slower and more cautiously during winter.

 > Heighten your attention, especially during peak driving period.

 > Don’t rush out of work on Friday. Take your time, you’ll get where you’re going.

 > Continuously scan for approaching vehicles, bikes, and pedestrians.

 > Make eye contact with others when crossing or merging.

 > Get rid of distractions that impair your ability to focus, phones, music, etc.

 > Wear light colored clothing or reflective clothing.

 > Never make a right turn in from of a bus-this is a leading cause of on-board customer injuries.

 > Use caution when operating around a stuck bus.

We look forward to a safe and fun winter. Together, we can alter this equation.

Bus Rapid Transit Rider Information Transit Planning

Doing data science at Metro Transit  

| Thursday, January 25, 2018 11:00:00 AM

Rebecca Freese has worked as a data science intern for Metro Transit’s Strategic Initiatives Department since June 2016. She’s currently a graduate student at the University of Minnesota studying biostatistics. Freese wrote this post for the Rider's Almanac to share her experience with the important Strategic Initiatives projects she’s been working on and to entice others to apply to the Metro Transit internship program.

Growing up in a small town, public transportation wasn’t an option for me until I moved to Minneapolis to study mathematics in college. Without a car, I soon started to rely on buses and trains to get where I needed to be each day. With graduation approaching, I happened across an internship with Strategic Initiatives at Metro Transit, and the rest is history. Here’s a little more about the department and the projects I’ve worked on.

What is Strategic Initiatives?

Strategic Initiatives’ mission is to “improve the efficiency of transit operations and the customer experience with rigorous data analysis, research, and collaboration.” What that boils down to is we develop models, data visualization techniques, and provide analysis to help the agency make data-driven decisions.

Examples of this include forecasting ridership for a certain route for the next few months, investigating the effects of route and fare changes, and analyzing customer and employee surveys. We mainly use the statistical computing language software R, but occasionally branch into other languages, depending on project need. We’re a small group with a wide range of backgrounds, but we all have a common passion for our work.

What does a data science intern do?

During my time at Metro Transit, I’ve had the opportunity to work on a wide variety of projects. I’ve built an interactive mapping tool using R Shiny to visualize where bus accidents have occurred. Transit safety specialists can use this tool to determine if more training is needed on a particular stretch of road and to alert bus operators (drivers) about trickier locations.

I’ve also analyzed survey data that asks Metro Transit customers what features are important to have at a bus stop, and where the agency should prioritize placing shelters. The plot below shows the how important participants felt each of the features were to have at a bus stop. The dark and light green colors represent the proportion of people who felt a particular feature was essential or very important, whereas the purple and red indicate the proportion of people who thought that feature was just nice to have or not important. We can see that the benches, posted schedules, safe street crossings, and shelters had the highest proportion of people indicating they were essential or very important. Lights inside the shelter and wide sidewalks were marked as not important most frequently.

Similar questions were asked about where people preferred to have bus shelters, and highly ranked locations included where many people wait for the bus and near hospitals, social service centers, and senior housing. This information was then used as the basis for updating guidelines for where Metro Transit places bus shelters and what features to include in them.

Bikes on the A Line (Rapid bus service)

A fun project I worked on during the summer of 2017 was visualizing when and where A Line customers tend to use the bike racks mounted on the front of the bus. Magnetic counters were installed on all A Line buses, so that when someone takes their bike on or off the bus, the time and location of the event is recorded. This data helps us better understand our multimodal customers, particularly, where they prefer to ride their bike and where they prefer to ride the bus. Maybe we should consider installing more secure bike lockers and tire pumps at stops where many bikers get on or off the bus? As more data are collected, we hope to be able to tell waiting customers if there’s an open spot for their bike on the next bus approaching.

Below is an interactive plot showing the stations along the A Line where customers used the bike racks on the bus, between April 1, 2017 and December 31, 2017. Locations where someone puts their bike on the bus are at the top of the plot, and where they get off is on the bottom. The thicker the ribbon between two locations, the more people have taken that trip. Hover above “origins” or “destinations” to get the option to sort the stations alphabetically or by how many people use the bike racks. You can also click and drag the name of a station to a new location for custom sorting. Additionally, hovering above a colored ribbon gives the percentage of people who ride the bus with their bike on each of the segments.

We can see that for southbound customers, people have ridden the A Line with their bike 570 times between Rosedale Transit Center and Snelling and University, which is 8% of the total trips. The majority of customers who put their bike on the bus at Snelling and University, heading south, ride to the 46th St Station.

Play around with sorting the stations by origin or destination and see what inferences you can make.

A Line plot for bike rack usage

I like this plot for a few reasons. One, because it’s kind of pretty (although the director of our department wishes he could run a hairbrush through it to untangle it), and two, it shows a lot of information quickly.

I will admit, it’s got a lot going on, but once you find an interesting pattern, you can dig deeper with other plots or models to investigate further. For example, why are the above-mentioned trips so popular? We could look into bike lanes in the area to see if that stretch of road is biker-friendly. It’s very likely that the areas where bikers prefer to ride the bus are along roads with heavy traffic or without marked bike lanes. Snelling and University is probably a popular station because of its proximity to the Green Line.

Would you like to be a data science intern for Metro Transit?

If you’ve made it this far, I have good news! My internship is coming to an end this spring, so we are in search of a data science enthusiast to take my place. This is not the kind of internship where you’re stuck going on coffee runs for the office or doing other mindless busywork. This is a hands-on environment to hone your skills while working with a supportive and dedicated team.

If any of what I mentioned above appeals to you, check out the positions available in Strategic Initiatives:

Performance Analyst

Data Scientist 

Students interested in interning at Metro Transit are invited to submit applications through Sunday, Feb. 4. Applicants must be enrolled in a post-secondary education program or have graduated within the past year. Interns work full-time, from late May through the end of the summer. Some interns may also stay on in part-time roles through the school year. All interns are paid $18.50 an hour.

Internship positions are available in Strategic Initiateives, Marketing, Engineering & Facilities, Finance, Service Development and Rail Operations. There are also positions in the Green Line Extension and Blue Line Extension project offices and the other Council divisions.

Review openings and learn more at the Metropolitan Council's internships page.

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