Wednesday, May 6, 2015 12:00:00 AM
In most cases, Metro Transit encourages bus passengers to exit through the rear door so boarding customers can get on quickly. But customers who use the rear exit often wonder why the doors don’t always immediately open.
For safety reasons, the [...]
Wednesday, January 21, 2015 1:25:00 PM
With tens of thousands of customers boarding light-rail trains on the METRO Green and Blue lines every day, it’s reasonable to wonder just how Metro Transit keeps track of all those rides.
The answer: Automatic Passenger Counters, or [...]
Thursday, June 26, 2014 3:00:00 AM
This Good Question response comes in response to customers who ask why certain routes are operated by private transportation companies instead of by Metro Transit.
While Metro Transit is the primary provider of regular route service in the Twin [...]
Tuesday, January 7, 2014 9:26:00 AM
This 'Good Question' comes from Candace Seidl, who e-mailed to ask why sales tax do not apply to fares.
Similar to cab fares or parking fees, sales taxes are not charged on transit fares. Generally speaking, such services are not taxed in [...]
Friday, January 3, 2014 12:00:00 AM
Unless you’re a regular rider of Route 23, you probably wouldn’t know Melanie Benson. You also wouldn’t know that she’s been driving for nearly 40 years, celebrating milestones and mourning losses with customers she has come to regard as [...]