Transit Chats

Your direct route to Metro Transit leadership

Metro Transit is your transit system, and we put your feedback into action. We want to connect with you about how we are doing, what we could do better, and share the actions we’re taking based on what we’ve heard from customers so far.

Conversations with you have helped shape Metro Transit Forward, our agency’s strategic plan; Network Now, our framework to invest in service improvements through 2027; and the Safety and Security Action Plan, as well as many other important projects.

We want to keep the conversation going, sharing what the future of transit looks like and updating you on our progress.

Ways to connect

We also want to ensure our community of customers and station neighbors have consistent and predictable ways to connect with us. We also want it to be easy to reach us, so we offer different ways to connect throughout the year, including:

Community meetings

Held in the spring and fall – both in-person and virtually – these meetings feature updates from Metro Transit leaders and time for discussion and questions.

Listening sessions

Stop by to talk to the General Manager and other leadership at these in-person events at busy transit stations.

• Tuesday, Sept. 29 | 5 – 6 p.m.
  Eastbound Snelling Ave. METRO Green Line Station

• Thursday, Oct. 1 | 4:30 – 5:30 p.m.
  Franklin Ave. METRO Blue Line Station

Ride with Metro Transit’s General Manager

General Manger Lesley Kandaras rides a variety of routes to chat with customers. We’ll post upcoming routes here.

Share your thoughts with us anytime

Reach us by email or call Customer Experience at 612-373-3333.