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Rider's Almanac Blog

Metro Transit leaders invite you to second Listening Sessions Tour

Let's keep the conversation going! Following our inaugural Listening Sessions Tour earlier this year, Metro Transit leaders are holding another round of public listening sessions at six METRO Blue and Green line stations. [...]

Riding our system builds understanding, empathy

When I became general manager last July, I committed to riding every Metro Transit-branded and operated route within my first year on the job.   [...]

Bus

Operator inspires rider by giving up shoes

As a recovering addict working to regain stability in her life, Sarah Seldon has a unique appreciation for the kindness of others.

So, when she saw Route 54 Operator Jayne Arendt-Verhelst hand her shoes over to a woman who boarded without them she found the gesture especially striking. [...]

Service providers make inroads as outreach efforts continue on light rail

Not long ago, Andy Baseman was a homeless veteran, riding light rail and struggling with addiction.

Today, the certified peer recovery specialist is enjoying four years of sobriety and riding the train with a new mission: To share resources and lend a listening ear to riders facing the kind of challenges he once did. [...]

10 Questions with Metro Transit - Anthony

We hear and learn from our actual customers as they answer our "10 Questions with Metro Transit!" Today we meet Anthony! [...]