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Rider's Almanac Blog

Posts in Category: Accessibility

Expanding our focus on cleaning and repairs so you can ride in comfort

We know having clean and well-maintained shelters, stations, and vehicles helps you feel more comfortable riding with us.

We also know we have a lot more work to do in this area – in our most-recent customer survey, 42% of you said our buses and trains felt clean and comfortable; 28% agreed stops and stations felt clean and comfortable. [...]

After losing vision, passenger brings new perspective to transit accessibility

After Annie Young lost her vision several years ago, she saw transit as key to maintaining her independence. So, she made it her mission to do what she could to help it feel safer to get around on buses and trains. [...]