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Rider's Almanac Blog

Riding our system builds understanding, empathy

When I became general manager last July, I committed to riding every Metro Transit-branded and operated route within my first year on the job.   [...]

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Operator inspires rider by giving up shoes

As a recovering addict working to regain stability in her life, Sarah Seldon has a unique appreciation for the kindness of others.

So, when she saw Route 54 Operator Jayne Arendt-Verhelst hand her shoes over to a woman who boarded without them she found the gesture especially striking. [...]

Service providers make inroads as outreach efforts continue on light rail

Not long ago, Andy Baseman was a homeless veteran, riding light rail and struggling with addiction.

Today, the certified peer recovery specialist is enjoying four years of sobriety and riding the train with a new mission: To share resources and lend a listening ear to riders facing the kind of challenges he once did. [...]

10 Questions with Metro Transit - Anthony

We hear and learn from our actual customers as they answer our "10 Questions with Metro Transit!" Today we meet Anthony! [...]

Metro Transit Forward: A shared vision centered on people, priorities

When I became general manager last July, I was often asked what my vision was for Metro Transit. In response, I would politely share that I didn't think that was quite the right question. [...]