Background
During the Network Now Draft concept plan public feedback period Metro Transit received nearly 1,600 comments. We heard that people overall like the direction of the plan. In particular, people we heard from indicated support for:
- Investments in the METRO network, speed and reliability initiatives, and in demonstrated markets where ridership can grow
- Emphasis on all-day service meeting a variety of needs, route simplification
- Desire for express service that operates for more of the day, giving people better options
Many of the comments received included requests for transit improvements. People primarily requested:
- More frequency, late-night service, and suburb-to-suburb connections
- Additional microtransit services
Changes from the concept plan include frequency improvements on 48 routes, restoration of seven routes, and adding significant new coverage on three routes.
Read more about the Network Now Framework:
Network Now Concept Plan (2024-2025)
After engaging with stakeholders, analyzing network performance, and reviewing policy guidance we created a set of principles to shape decision making:
- Adapt service to changes in transit markets and travel patterns
- Prepare for new METRO and high-frequency routes
- Maintain the reliability of scheduled service consistently over time
- Build on success to grow ridership, adding service where people use transit the most
- Provide access to opportunities and services with a focus on advancing equity and reducing regional disparities
The Network Now Concept Plan was then developed to identify service improvements that reflect customer priorities. Read more about each item:
Foundation report (2022-2023)
To initially develop the plan, Metro Transit developed a set of principles, engaged the community on values, and reviewed current policy guidance and performance.
Read more about the foundation report: