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Contact Police

We invite you to become involved with our department in order to continue forging a strong cooperative partnership that is built upon mutual trust and respect. No police department can solve crime or quality of life issues alone. Effective community-police relationships, communication and engagement are critical components to our success.


If you are having an emergency, call 9-1-1.


To report an incident that is not an emergency and that occurred on transit property, including bus, light rail, commuter rail, bus stop or transit center, please call 612-349-7200 and choose option 1.

Text for Safety

To report suspicious or unwanted behavior through text message, use the Text for Safety feature on Metro Transit’s app, or send a text message to 612-900-0411. You will be put in direct contact with trained Metro Transit staff who can send Transit Police if needed. You can access the Text for Safety service anytime, seven days a week. The Text for Safety service is free but standard messaging rates apply to text messages, as determined by your mobile plan.

How do I…

  • Request a copy of a police report
    - Call  Records Unit at 612-349-7200 and choose option 2
    - Request in Person

    Business Hours
    Monday - Friday, 8:30 a.m. to 4 p.m.
    Closed holidays and weekends.
    Identification is not needed when making a request for public data.
    All requests are handled on a first come, first serve basis.

  • Reclaim or check on Property that is being held
    - Call 612-349-7200 and choose option 3

    Business Hours
    Monday - Friday, 9 a.m. to 3 p.m.
    Closed holidays and weekends.
    Identification is needed when recovering property.
    All requests are handled on a first come, first serve basis.

  • Submit an Online Police Report
    - Lost Property and Theft from Auto reports can be submitted by using our Online Reporting System 


  • All other inquiries
    - Call 612-349-7200 and stay on the line


Help solve a crime. Use TipLine or call Transit Police.

Have you witnessed a crime being committed on a bus or train or near a transit facility? Your information is valuable and can help make riding transit even safer. Please leave a message at the TipLine at 612-349-7222. You can leave information anonymously or leave your name and phone number and an officer will call you back.

Tell us how we’re doing

Have a compliment or complaint about an officer? We want to hear from you.



For transit service related issues, please contact Customer Relations.

Our locations 

> West Command, 560 N 6th Ave, Minneapolis, MN 55411

> East Command, 677 Transfer Road, St. Paul, 55114