Help for items lost on transit
Customer Relations/Lost & Found is open weekdays from 8 a.m. to 4:30 p.m. It is closed on weekends and holidays.
Lost & Found is located at 570 Sixth Avenue North in Minneapolis.
Most items found on buses and trains will be turned in to Lost & Found by 8:30 a.m. the following business day. They are retained by Lost & Found for no longer than two weeks. Lost items are held for 14 days only. Unclaimed items will be donated to charity, properly disposed of or destroyed.
Bicycles left on buses and trains are typically available in Lost & Found in 2-3 business days. Bicycles are kept in Lost & Found for one week.
Please note: Metro Transit is not liable for damage to any personal items, such as bicycles, computers and cell phones, etc., except if Metro Transit is found to be negligent or at fault in an accident. Theft and/or damage to personal items, injury while loading and unloading a bicycle, acts by a third party and all other incidents are solely the responsibility of the customer and not Metro Transit.
> Call Metro Transit Lost & Found at 612-373-3333
Weekdays 8 a.m. – 4:30 p.m., closed weekends/holidays
> Email Lost & Found
> See a map of Metro Transit Lost & Found