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By Phone


One number to reach all Metro Transit services.

NexTrip provides real-time information for trips departing in the next 20 minutes and scheduled times thereafter. Find it through the menu to the right or by phone at 612-341-4287.

Transit Information Center
Speak to a transit expert about routes, schedules and fares. Open 6:30 a.m. to 9 p.m. weekdays and 8 a.m. to 5 p.m. on weekends and holidays. Closed Thanksgiving Day and Christmas Day. 

Customer Relations
Customer Relations/Lost & Found is open weekdays from 7:30 a.m. to 5:30 p.m. It is closed on weekends and holidays.

Lost & Found
Items found on buses and trains will be turned in to Lost & Found (570 Sixth Avenue North, Minneapolis see map) by 8:30 a.m. the following business day.

Go-To Card Balance
Check your card's current balance or add value. You can also add value here.

Rideshare & Employer Programs
From 8 a.m. to 4 p.m. weekdays, get information about carpools, vanpools, the Guaranteed Ride Home program and employer programs.

Rail Maintenance Hotline
Learn about planned rail maintenance work that may affect customer service.

Park & Ride locations
Use our voice-response system to find a Park & Ride lot by city or ZIP code then listen to departure times from that location.

TTY numbers for the deaf and hard of hearing
> Route & Schedule Information - 612-341-0140
> Customer Relations / Lost & Found - 612-349-7439
> Rideshare - 612-349-7369

Metro Transit Police TipLine


By Mail

Metro Transit
560 Sixth Avenue North
Minneapolis, MN 55411

In Person

Visit a Metro Transit store for trip planning assistance, to pick up printed schedules or to buy or add value to a Go-To Card.


Trip Planner

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Get step-by-step itineraries for when and where you want to go (?)
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View and print timetables and route maps


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Get real-time departure times for your routes (?)


Rider Alerts

Stay informed about unscheduled route changes

Personal Schedule

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Create custom schedules for only the stops you use (?)
Start Time:
End Time:
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Services Finder

Find the nearest stop, stop number and other services. (?)

Go-To Cards & Passes

Check balance/transaction history for Go-To Cards and passes and add value.

Enter Serial Number
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Simply choose your route, direction and stop - NexTrip will list up to the next 10 buses that will be departing.
> About NexTrip

  Use street address (not city, state or zip)
  Use "&" between streets (not "and")
  Enter the landmark name.

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