Tuesday, March 12, 2013 12:11:00 PM
Language Line, a telephone interpretation service available through Metro Transit's Transit Information Center and Customer Relations departments, has been well-received by customers after six months in operation. The service allows phone representatives to provide trip plans and transit information in 170 languages with the help of translators.
More than 80 percent of translations to date have been in Spanish; Somali and Hmong have made up about 13 percent of calls. Assistance has also been provided in Amharic, Oromo, Swahili, Tamil, Tagalog and Vietnamese. Language Line is used for about 25 calls per month.
Language Line is available at 612-373-3333.
Star Tribune – Transit information offered in 200 languages