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Safety and trip tools by phone

Need help riding Metro Transit?
Connect with a transit expert about routes, schedules and fares. Open 6:30 a.m. to 8 p.m. weekdays and 8 a.m. to 4:30 p.m. on Saturdays. Closed on Sundays and holidays.

Call us! 612-373-3333

Text us! 612-444-1161
messaging rates apply

Or give our trip planner a try - right from your phone!



Call 9-1-1 to report a crime, text 612-900-0411 if you can’t

Everyone knows to call 9-1-1 to report a crime but what if you don’t feel comfortable making that call due to concerns for your personal safety? Now you can contact Metro Transit by text for non-emergency situations to silently report something that doesn’t look right on a bus, on a train or at a transit shelter. This service is also accessible via the Metro Transit App

TEXT 612-900-0411* to report suspicious or threatening behavior or anything else we should know about so we can send help.

Learn more about safety on the Metro Transit system.

*Messaging and data rates apply; refer to your wireless plan for more details.