Skip to main content For screen readers, our previous mobile pages might be more easily navigated while we continue to improve the accessibility of our website.

 
Riders Almanac - Metro Transit's Blog
Awards Bus Safety

Bus operator training efforts receive national recognition 

Posted by Drew Kerr | Friday, May 11, 2018 9:57:00 AM

Metro Transit’s efforts to improve safety through repeated and enhanced operator training have earned national accolades.

The American Public Transportation Association awarded Metro Transit with a Certificate of Merit at its Bus Safety & Security Awards this week. The awards recognize programs or projects that lead to documented success.

The Certificate of Merit acknowledges a range of training efforts led by the Safety Department, including:

  • > The use of on-board video footage to provoke conversation about avoidable safety incidents among new operators and operators going from part- to full-time. 
  • > Safety conferences with operators for all responsible and non-responsible collisions.
  • > Regularly-scheduled Safety Keys courses, coupled with customized training focused on winter driving, pedestrian and bicycle safety and distracted driving.

“The innovation is not that there is training, but rather that the training takes many forms, and is repeated, data driven, measured and season-specific,” Director of Safety Mike Conlon said.

There were 2.88 collisions for every 100,000 bus passenger miles in 2017, a historic low. The rate is especially notable since nearly half of bus operators have been at Metro Transit less than five years.  

In 2017, Metro Transit earned a Gold Award in APTA’s Rail Safety & Security Awards for outreach efforts related to light rail safety. 

Learn more about other recognition for Metro Transit and its employees

Bus Bus Rapid Transit E Line Minneapolis

Bus-only lanes to be piloted on Hennepin Avenue 

Posted by Drew Kerr | Thursday, May 10, 2018 2:33:00 PM

A southbound Route 6 bus rolled past traffic during the morning rush hour on Wednesday, May 16. Bus-only lanes were created on sections of southbound and northbound Hennepin Avenue for three days to test their impact on travel times, reliability and traffic. Bus customers who travel on Hennepin Avenue know traffic moves slowly when the street is full of vehicles. In fact, during rush hour, buses travel an average of just six miles per hour.

Exploring ways to provide faster, more reliable service, Metro Transit and the City of Minneapolis will test bus-only lanes on a portion of the corridor between Tuesday, May 15, and Thursday, May 17. Data and public input will be collected during the pilot to evaluate impacts and determine next steps.

What’s happening? 

A northbound bus-only travel lane will be created by restricting street parking on the east side of Hennepin Avenue between 26th Street and Franklin Avenue each morning from 6 a.m. to 10 a.m. A southbound bus-only travel lane will be created by restricting parking on the west side of Hennepin Avenue between 26th Street and the Uptown Transit Center each evening from 3 p.m. to 7:30 p.m. 

Parking meters will be marked in advance of the parking restrictions and vehicles that have not been moved will be towed. The bus-only travel lanes will be marked with traffic delineators that will be removed during off-peak hours.

All Hennepin Avenue bus routes will use the bus-only lanes. Customers who board at stops adjacent to the bus-only lanes will see no changes at their boarding locations.

Why is this pilot being undertaken?

The bus-only lane pilot will help answer three key questions:

 > What are the changes in travel time and reliability?

 > What is the reaction from riders, neighborhood residents, businesses and other property owners?

 > Are there other improvement strategies that would complement the bus-only lanes?

What are the expected advantages?

Bus-only travel lanes are used in many large cities to help buses move more efficiently through busy urban corridors. In the Twin Cities, designated bus-only shoulders allow buses to bypass traffic on more than 200 highway miles. The Marq2 corridor also uses bus-only lanes to provide bus riders safe and efficient access in and out of downtown Minneapolis.

Faster, more reliable bus service makes transit a more appealing alternative to driving alone. The Hennepin Avenue bus-only lanes are expected to improve consistency and save a few minutes of travel time in either direction. The benefits would be even more pronounced when snow or other unforeseen incidents create heavier traffic than usual.

Why Hennepin Avenue?

With 400 daily bus trips, Hennepin Avenue is one of the region’s busiest transit corridors. More than 3,300 people board buses between Lake Street and Franklin Avenue each weekday. During peak periods, nearly half of the people traveling on Hennepin Avenue are on a bus.

Metro Transit is also planning for future rapid bus improvements on Hennepin Avenue. Planning for the E Line will begin with a corridor study in 2018. Like the A Line on Snelling Avenue in St. Paul, the E Line will provide faster service, enhanced stations and larger vehicles.Bus only lanes could also be incorporated into the project. 

Pending full project funding, the E Line could be under construction as soon as 2022, in coordination with other street construction projects in the corridor. The E Line is on track to becoming the region's fifth rapid bus line. 

Share your feedback

Awards Bicycle Bus Metropass Minneapolis

Commuter Choice Awards recognize promoters of sustainable transportation 

Posted by Drew Kerr | Wednesday, May 02, 2018 1:40:00 PM

When Thrivent Financial began considering building a new corporate center in downtown Minneapolis, the company had to find ways of helping employees who relied on parking lots that would be lost during construction.

Part of their answer: Promote transit.

Over the past year, the company has invited employees to six commuter education events, including bus and light rail demonstrations. Thrivent also further offset the cost of using transit by increasing its Metropass subsidy, leading to a 40 percent increase in program participation.

The efforts were undertaken in partnership with the Minneapolis-based Transportation Management Organization Move Minneapolis and with financial support from Hennepin County’s Green Partners program.

“The Thrivent workforce lives throughout the Twin Cities area, and around 50 percent of them use some sort of transit or alternative commuting method,” said John Bachhuber, vice president of HR Services at Thrivent. “We’re pleased we’ve been able to help even more of our employees learn about ways they can get to work safely, cost-effectively and efficiently using available transit resources.”

For their efforts, Thrivent was recognized as the Employer of the Year at the annual Commuter Choice Awards on Thursday, April 26. The awards recognize companies, building owners, individuals and organizations that support sustainable transportation in the Twin Cities.

Metro Transit works with area Transportation Management Organizations (TMOs) to organize and host the awards. Other Commuter Choice Award winners include:

Building Owner/Management Company: Opus Group

Opus Group’s Nic on Fifth is the definition of transit-oriented development: its lobby level is fully-integrated into the Nicollet Mall Station, one of the busiest boarding locations in the Twin Cities. In addition to the Green and Blue lines, the building is served by nearly 100 bus routes. The high-rise apartment building, which opened in 2014, also offers secure tenant bicycle parking and a tenant ride-sharing program. 

Commuter Benefits Coordinators: Tim Bruzek and Ericka Palmer, Sleep Number

Tim Bruzek and Ericka Palmer helped nearly 1,000 Sleep Number employees understand their commute options when the company relocated from a corporate campus in Plymouth to downtown Minneapolis. During its move, Sleep Number joined the Metropass program and began offering carpool parking to employees.

Government Entity: City of Saint Paul

City staff worked with Saint Paul Smart Trips-Transit for Livable Communities to make transit and biking more prominent features of the city’s transportation webpages. The city’s website also now provides real-time parking information during large events, allowing people to make more-informed, real-time decisions about their travel choices.

Commuter Champion: Sean Hayford Oleary

Sean Hayford Oleary has led the charge for better bicycle facilities in Richfield for several years. He was the founding member of Richfield Bike Advocates and has served as a commissioner on the city’s transportation commission. As commissioner, he helped advance plans for 2.5 miles of protected bike lanes on 66th Street – the longest stretch of such bike lanes in Hennepin County. 

Honorable mention: Anne Schultz, Richfield Chamber of Commerce President

Organization: Native American Community Clinic

The Native American Community Clinic has been an active promoter of the Transit Assistance Program, which provides qualifying low-income residents reduced-cost fares. More than 70 members of the Native American community have enrolled in the program with help from clinic staff. 

Honorable mention: Ravoux Hi-Rise Resident Council, University of Saint Thomas Sustainable Communities Partnership

Learn how Metro Transit and area TMOs can help promote transit and other alternatives to driving alone 

Commuter Choice Awards 2018

Light Rail Safety

Train operator keeps Rail Rodeo crown 

Posted by Drew Kerr | Wednesday, April 25, 2018 12:46:00 PM

Metro Transit Train Operator Bill Morris in the cab of a light rail train. After finishing Metro Transit’s Rail Rodeo last Saturday, train operator Bill Morris felt pretty good about his performance.

He had reason to be confident: For the second year in a row, Morris earned the best score in the annual skills competition.

“I knew it was just a matter of how well the other operators had done,” said Morris, who has been a train operator since 2012. “Unlike last year when I was actually surprised that I won.”

Morris will now represent Metro Transit at the American Public Transportation Association’s International Rail Rodeo in Denver, Colo., in June.

Joining him will be fellow operator and relief instructor Paul Gillespie who finished second in the Rail Rodeo. Train operator Peter Mooers finished third.

Morris and Mooers participated in the 2017 International Rail Rodeo, finishing in fourth place.

The local and international competitions include written exams and observations of operators in action. This year’s Rail Rodeo included a new test in which operators had just a few minutes to figure out why a disabled train wouldn’t move.

Morris said he’s looking forward to representing Metro Transit in Denver and competing in future agency Rodeos. And while he's been successful, he's not taking anything for granted. 

“The competition is fierce. Any of our operators can step up,” he said. “I’m not going to take this lightly and will continue to work hard.”

Metro Transit’s annual Bus Roadeo​ has been scheduled for Sept. 15-20 and will be held in the Como Avenue parking lot at the State Fairgrounds. 

Last year’s Roadeo champion, Heywood operator Jack Berner, #8927, will compete this May in the APTA Roadeo in Tampa, Fla. 

A Line BRT

New displays allow A Line customers to plan trips as they ride 

Posted by Marisa Helms | Monday, April 23, 2018 10:30:00 AM

Starting today, new digital displays on A Line buses will provide real-time information about upcoming stops, connecting routes and service alerts.

The displays have been installed so customers can make informed decisions as they ride. For example, if the displays indicate that the Green Line is delayed, a customer could continue to Grand Avenue and transfer to Route 63 to get to downtown St. Paul.

There are nearly a dozen routes that connect with the A Line, which travels on Snelling Avenue, Ford Parkway and 46th Street. 

“This saves the customer time and the inconvenience of an unexpected wait time for a connecting route,” Technology Systems Manager Gary Nyberg said.

Each bus is equipped with two displays – one attached to the ceiling, just in front of the rear door, and another on the storage compartment behind the operator. The displays have a similar look and feel of the NexTrip feature on Metro Transit’s app and website.

Each of the A Line's 13 buses are now outfitted with the screens.

Metro Transit hopes to learn more about how the system works and what kind of information customers most want. In the future, the displays could be used to show safety and emergency messages, information about upcoming events, or to advertise businesses along the route.

Provide feedback by contacting Customer Relations

Page 1 of 65 1 2 3 4 5 6 7 8 9 10 30 60 > >>

Skip footer navigation

CONTACT US
FOLLOW US ON: