Use the form below to commend an employee for excellent performance or to register a complaint about bus or rail service. You can also submit comments by calling Customer Relations at 612-373-3333 on weekdays between 7:30 a.m. and 5:30 p.m.
Note: Metro Transit does not provide trip planning assistance by e-mail. For route and schedule information, use the online Trip Planner or call a transit information agent at 612-373-3333.
> Comment on this website (metrotransit.org).
If you know your route, get real-time departure information with NexTrip.
Please complete the following information. A comment and a first name are required to submit this form. Please include an e-mail address if you would like a response to your comment.
Please Note: It may take 5 to 7 working days for Metro Transit to complete our investigation.
Thank you for contacting us and for being our customer!
Metro Transit is a service of the Metropolitan Council